Returns & Exchanges
At DMS Engineering, we are committed to ensuring your satisfaction with our high-performance fashion. If your purchase does not meet your expectations, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Initiate Your Request
Log into your DMS Engineering account and navigate to the order history section to select the items you wish to return or exchange.
Package Your Items
Securely pack the merchandise in its original packaging, ensuring all protective seals and labels are intact to qualify for a full refund.
Print and Attach Label
Download your prepaid shipping label from our portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Deliver your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing